Episode playback on "Radio Thmanyah" depends on the audio player and the episode hosting source. If you encounter an issue playing or listening to episodes, review the common scenarios below along with the appropriate solutions for each.
Issue Playing a Specific Episode
If all episodes are working normally and you are only facing an issue with a specific episode, remove the episode from the queue by swiping it from left to right, then play another episode and try playing the problematic episode again.
If the issue persists, it might be related to the episode hosting source. Try playing the episode using another podcast player, or contact us via Ask Thmanyah.
All Episodes Are Not Playing on Radio Thmanyah
If not all episodes are playing, clear the application's temporary data, then restart it.
Android Devices:
1. Open device Settings.
2. Go to Apps.
3. Select Radio Thmanyah.
4. Go to Storage.
5. Select Clear Cache/Temporary Data.
6. Open the app again.
iPhone Devices:
1. Open Settings.
2. Go to General.
3. Select iPhone Storage.
4. Select Radio Thmanyah.
5. Tap Offload App.
6. Reopen the app again.
After performing the previous steps, the application reloads the episode player data and temporary files from scratch, and the problem is often resolved if it was related to the player or data saved within the application.
FAQ
1. How do I solve the problem of the episode stopping during listening?
This issue may occur due to a connection interruption or a problem with the episode-hosting source. Try downloading the episode and listening to it without requiring an internet connection.
2. Why isn't a downloaded episode playing?
Delete the downloaded episode, then download it again, as an issue may have occurred during download or save in the app. If the issue persists, close the application and open it again, then try re-downloading the episode.
3. Why do episodes stop playing when I close the app?
Episodes continue to play normally when you exit the app, but if you fully close the app from the open applications list, playback will stop.