Users interested in a monthly or annual «thmanyah» subscription can pay the subscription fee through their Saudi Telecom Company «stc» bill. This is one of the available payment methods for subscribing to «thmanyah». It gives you a faster, easier experience by using only your mobile number, without requiring you to enter bank card details.
The subscription fee is added to the monthly «stc» bill for postpaid customers, or deducted directly from the balance for prepaid customers.
Why did thmanyah launch this feature?
We want to simplify the subscription experience, reduce the number of payment steps, and provide a convenient option for users who don't need to use bank cards. This feature also allows «stc» users to subscribe through the «Mystc» app.
How do I pay the subscription fee through my «stc» bill?
You can subscribe through the thmanyah website by following these steps:
1. Open the subscription page: https://app.thmanyah.com/pay
2. Choose the plan that suits you, monthly or annual.
3. Choose «Billing with stc».
4. Enter your mobile number issued by «stc».
5. Enter the verification code (OTP).
6. Your subscription will be activated immediately after confirmation.
ℹ️ Important notes
- This payment method is currently available only on the website.
- This payment method is available only for «stc» customers.
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You cannot change your subscription plan type until your current subscription ends.
FAQ
1. I could not pay the subscription fee through my «stc» bill. What should I do?
If you have a postpaid mobile number with «stc» and cannot pay the subscription fee via your «stc» bill, contact «stc» customer service to find out why.
2. What happens if the payment fails when I try to subscribe for the first time?
If you are trying to subscribe for the first time and your balance is not enough, or your credit limit does not allow the payment, the subscription will not start. Your account will not change to a subscribed account. In this case, you will see a message on the payment page saying that the payment failed. Please try again after you add enough balance, or use another payment method.
3. Do I need to contact «stc» customer service to manage my subscription?
No. After you subscribe and your subscription is successfully activated, all subscription-related actions, such as activation, cancellation, and refunds, are handled directly through «thmanyah». You do not need to contact «stc».
4. How are subscription fees charged?
The subscription fee is added to the monthly «stc» bill for postpaid customers, or deducted directly from the balance for prepaid customers.
5. Can I use a number from another telecom company?
No. This service is currently available only for «stc» numbers.
6. Can I subscribe through the app?
Currently, subscription via billing with «stc» is available only on the website.
7. What happens after I enter the verification code?
Your subscription is activated immediately after you enter the correct verification code.
8. Can I change my plan after subscribing?
No. You cannot change the plan type, monthly or annual, during the current subscription period. You can choose a different plan after your current subscription ends.
9. What should I do if I do not receive the verification code?
You can resend the code after one minute. Also, make sure the mobile number is correct and belongs to the «stc network».
10. What should I do if the payment fails?
You will see a message explaining why the payment failed. You can try again or use another payment method.
11. How are subscription fees charged during auto-renewal?
thmanyah subscriptions renew automatically when they end, unless the user cancels the subscription. The renewal behavior depends on your line type with «stc»:
Postpaid customers: the subscription renews automatically, and the fee is added to the next monthly bill, provided the line remains active and has not been permanently disconnected by «stc». The subscription continues without interruption.
Prepaid customers: on the renewal date, the system tries to deduct the subscription fee from the SIM balance. If the balance is not enough, the subscription does not stop after the first attempt.
ℹ️ There is a grace period during which the system tries to deduct the amount again. If the deduction continues to fail through the end of this period, the account will automatically be unsubscribed. You will then lose access to subscriber-only benefits and content.
12. Can I cancel the subscription?
Yes. You can cancel auto-renewal at any time from the subscription management page inside your account.
13. How do I request a refund?
You can contact the customer service team. They will handle the request in accordance with the approved refund policy.