The audio preferences feature in «thmanyah app» lets you switch between the Balanced «commentator» and crowd audio Studium only «crowd audio» options while watching live match broadcasts. This feature is available only for thmanyah subscribers.
How do I enable audio preferences?
Through the mobile app
1. Go to «My Account».
2. Select «Audio Preferences».
3. Choose the sound option you prefer.
Through «thmanyah App» on smart TVs
1. From the side menu, go to «Settings».
2. Select «Audio Preferences».
3. Choose the sound option you prefer.
Through the website: app.thmanyah.com
1. Tap your name or account picture.
2. Go to «Settings».
3. Select «General Settings».
4. From the Audio Preferences section, choose the sound option you prefer.
You can also enable audio preferences and choose your preferred sound in the video player while watching a live broadcast. This is available on all versions of «thmanyah App»: mobile, smart TVs, and the website.
FAQ
1. Can I save audio preferences as the default option?
Yes. After you choose your audio preference, it is saved as the default option on your account. This applies to all devices linked to your account across all versions of «thmanyah App».
2. Can I change audio preferences during the match?
Yes. You can change the sound at any time while watching the live broadcast.
3. Are audio preferences available in replays or highlights?
No. Audio preferences are available only during live broadcasts.
4. Is the audio preferences feature available to everyone?
No. The feature is available only for thmanyah subscribers and works during live match broadcasts.
5. I am a subscriber, but I cannot see the audio preferences option. Why?
This usually happens because you are not signed in with a subscribed account, or because you are watching non-live content, such as a replay or highlight.
Try opening the live broadcast and make sure you are signed in.
6. Does choosing the sound affect video quality or internet usage?
No. Choosing the sound only changes the audio track. Video quality depends on your internet speed and quality settings.
7.What should I do if I have a problem with the audio preferences feature?
If you experience a technical issue, try the following:
1. Exit the live stream or completely close the app, then reopen it.
2. Switch the audio preference to Stadium Only, then switch back to Balanced.
If the issue persists, please contact the Ask Thmanyah support team. These issues are often temporary.