If you have not subscribed previously through the thmanyah app on a mobile device or the thmanyah web app, you can subscribe directly from the thmanyah app on your smart TV or television, then complete the signup process on your phone by scanning the QR code. You do not need to install the thmanyah app on your phone to complete the process.
Once you pay the subscription fee, the subscription will be activated on the account currently signed in on the TV, and you can return to watching immediately.
Subscription methods available on Android TV, Web TV, and PlayStation
1.1 Subscribe by scanning the QR code
1. Open the thmanyah app on your TV.
2. Sign in or create a new account if you have not already done so.
3. Go to “Settings” → “Profile” → “Manage Subscription.”
4. Scan the QR code displayed on the screen.
5. The subscription page will open in the thmanyah web app.
6. Choose the plan that suits you and complete the subscription by making the payment.
7. On your TV, you will see the payment confirmation status, followed by a message confirming completion.
8. Once the process is successful, you will see a message confirming:
- Your subscription has been successfully activated.
- The account on which the subscription was activated.
- That you can start watching on your TV.
You can now enjoy subscriber-only content and the benefits included with your plan.
1.2 Subscribe using the link shown on the screen
Note: You can use these steps if you are unable to continue by scanning the QR code.
1. Open the thmanyah app on your TV.
2. Sign in or create a new account if you have not already done so.
3. Go to “Settings” → “Profile” → “Manage Subscription.”
4. Open the website shown on the screen, https://app.thmanyah.com/pay, in a browser on any device.
5. The subscription page will open in the thmanyah web app.
6. Choose the plan that suits you and complete the subscription by making the payment.
7. Sign in to your account on the TV as explained in the following section.
2. Sign in on your TV after subscribing
1. Open the thmanyah app on your smart TV or television.
2. Sign in or create a new account if you have not already done so.
3. The sign-in screen will appear when you open the app.
4. Scan the QR code displayed on the screen using your phone or tablet camera.
- Sign in to your thmanyah account if prompted.
5. You will automatically be redirected to the thmanyah app on the device you used to scan the QR code to confirm the sign-in.
6. Approve the TV sign-in from the thmanyah app.
7. Once the success message appears, return to your TV and start watching.
There are other ways to sign in, which you can learn about here.
3. Subscription options available on Apple TV
If you use the thmanyah app on an Apple TV device, you can subscribe or change your plan directly from the app, then complete the payment through the Apple Account used on the device.
1. Open the thmanyah app on your Apple TV and sign in to your account.
2. Go to “Manage Subscription” from Settings in the side menu.
3. Choose the plan that suits you.
4. Choose your preferred billing period, monthly or annual, then select the subscription button shown on the screen.
5. Review your selections, including the plan name and subscription fee, on the purchase confirmation screen, then select “Confirm.”
6. Complete the purchase confirmation as instructed by Apple. Complete the payment on the iPhone associated with the Apple Account signed in on the Apple TV.
7. Once the process is complete, you will see a message confirming that your plan has been activated. You can then return to watching immediately.
FAQ
1. Which smart TVs and TV devices support the thmanyah app?
The thmanyah app is available on Google-certified Android TV and Google TV devices, Apple TV devices, Samsung TVs running Tizen from 2019 models onward, LG TVs running webOS 5.0 or later, and Hisense TVs running VIDAA from 2021 models onward.
2. Why does the subscription page appear while I am browsing the app as a guest?
When you interact with a subscriber-only feature, the upgrade page will appear instead of the subscription page. You can learn more about the benefits of paid plans here.
3. Can I upgrade my subscription from the TV?
Yes. If you are subscribed to the Basic plan and interact with a feature available only with the Premium plan, the upgrade page will appear on your TV. Scan the QR code with your phone and complete the upgrade. The upgrade will be applied to the same account currently signed in on the TV.
4. Which account will the subscription be activated on?
The subscription will be activated on the account currently signed in on the TV. Before completing the process, you will see the account details, such as the email address or mobile number, so you can confirm which account the subscription will be activated on.
If the displayed account is not the one you want to subscribe with, do not complete the payment until you have signed in with the correct account.
5. Why do I see the message “Confirming your payment and activating your subscription”?
This means we are still verifying the payment you completed on your phone. Once the payment is confirmed, your subscription will be activated and the screen will automatically move to the success message.
6. What happens on the TV after I pay the subscription fee?
Once you complete the payment on your phone, the TV will verify the payment so your subscription can be activated. When the process is successful, you will see a message confirming:
1. Your subscription has been successfully activated.
2. The account on which the subscription was activated.
3. That you can start watching on your TV.
The thmanyah app will then automatically return you to the content after 10 seconds, or you can select “Start Watching” to continue immediately.
7. What happens if the subscription or payment is not completed?
The QR code includes payment details that remain valid for 30 minutes. If you do not complete the payment within 30 minutes, the session will expire and a message will appear on the TV informing you that the subscription was not completed. You can then try again using a new QR code, which will also be valid for 30 minutes.
8. Can I manage my subscription from the TV?
You can go to “Settings” → “Manage Subscription” to see where your subscription was purchased, but the subscription itself must be managed through the same provider you originally subscribed through.
If you subscribed through the thmanyah app or web app, you will be directed to manage it through your thmanyah account settings. If you subscribed through the Apple App Store or Google Play Store, you will be directed to manage it from the subscriptions section of the relevant store.
9. What is the difference between signing in or linking a TV and subscribing from a TV?
- Signing in or linking a TV connects the TV to your account so you can use your account in the app.
- Subscribing from a TV allows you to start a subscription from the subscription page using the QR code or the link displayed on the screen. Once you complete the subscription using the same account, your subscription status on the TV will update automatically.
10. If I subscribe using the QR code, will I need to sign in afterward?
No. If you complete the subscription using the same account currently signed in on the TV, the app will automatically verify the subscription and update the page to show your new subscription status.
11. If I subscribe using the link shown below the QR code, will I need to sign in afterward?
Yes. In this case, there is one additional step. You will need to sign in using the account you subscribed with by scanning the QR code displayed on the sign-in screen.
12. Why do I need to sign in if I use the link shown below the QR code?
The QR code contains payment details that allow you to sign in automatically after completing the payment. The link displayed below it does not include these details, so you will need to sign in as an additional step.
13. Can I subscribe to thmanyah directly from an Apple TV?
Yes. You can choose your plan and complete the subscription directly from the thmanyah app on an Apple TV without going to the thmanyah website. Apple will ask you to use another device, such as an iPhone, to confirm and complete the purchase.
14. Why did I receive a subscription confirmation request on my iPhone?
Apple requires you to confirm the purchase on the iPhone associated with the Apple Account being used on the Apple TV. Follow the instructions shown on the device to complete the process.
Before confirming, make sure the plan name and price shown are correct.
15. What should I do if I receive a subscription confirmation request on my iPhone that I did not initiate?
Do not confirm the purchase. Cancel or ignore the request, and the subscription will not be completed through that attempt.
16. How is payment processed if I subscribe through Apple TV?
The purchase is processed through the Apple Account used on the Apple TV, using the payment method associated with that account.
17. Where can I manage or cancel my subscription if I subscribed through Apple TV?
Because the subscription was purchased through Apple, you can manage it from the subscriptions associated with the Apple Account used for the purchase.
- On Apple TV: Go to “Settings” → “Profiles and Accounts” → select your profile → “Subscriptions.”
- On iPhone: Go to “Settings” → tap your name → “Subscriptions.”
18. Which thmanyah account will the subscription be activated on?
The subscription will be activated on the thmanyah account you were signed in to on the Apple TV when you completed the purchase, while the payment itself is processed through your Apple Account.
Make sure you are signed in to the correct thmanyah account before completing the subscription.
19. Can I use my subscription on other devices after subscribing through Apple TV?
Yes. Once your subscription is activated, sign in to the same thmanyah account on your other devices to access the benefits included with your plan.
20. I completed the purchase, but my plan was not activated. What should I do?
Go to “Manage Subscription” from Settings in the side menu and make sure your subscription status shows as “Active.”
If you were charged but your subscription does not appear as “Active,” contact us through “Ask thmanyah” and attach your Apple purchase receipt so we can verify the transaction.
21. What happens if I cancel the purchase on Apple TV?
The subscription will not be completed. You can return to “Manage Subscription” and try again whenever you are ready.